Overview
CounselEAR is an online, cloud-based system specifically designed to make your clinic more efficient and effective. We believe that managing your clinic should be simple and stress free. Our innovative solutions empower you to integrate your entire office workflow online. With CounselEAR, you can focus on your patients...we'll take care of the rest.
What is CounselEAR Complete OMS?
A comprehensive suite of tools enabling your clinic to run smoothly and allowing you to spend time on what matters most. From scheduling to integrated task management and business reporting to Noah/QuickBooks integrations… Complete OMS has you covered.
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What is CounselEAR Connect?
An online system that enables you to rapidly create customized counseling summaries, chart notes, and professional audiologic reports. Reports can be easily faxed or emailed directly from CounselEAR eliminating the need for printing. Connect can be used independently or as part of your Complete OMS subscription.
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Do I need to have any special equipment to use CounselEAR?
No, CounselEAR can be accessed via any internet-enabled device.
Do I have to sign a contract to use CounselEAR?
No, CounselEAR subscriptions are month-to-month. You can cancel your subscription at any time with no penalty.
How do I access CounselEAR?
CounselEAR.com is cloud-based. Therefore, you have access to your patient database at anytime, from anywhere. Connecting to CounselEAR is as easy as going online. All you need is a computer and an internet connection.
How much free document storage do I get with my CounselEAR subscription?
Unlimited! Store all of your patient and clinic documents within CounselEAR at no extra charge.
How many FREE faxes do I get with my CounselEAR subscription?
Unlimited! You can fax and email your reports to physicians and patients directly through our system at any time with no additional cost.
Simply enter some basic information and you can be using CounselEAR in seconds!!! No credit card information or software downloads are required to check out CounselEAR.
Click Here to Register Now.CounselEAR Complete OMS
What are all the feature available in Complete OMS?
Honestly… there are just too many to display here. Plus the list is constantly growing. Click Here to see an overview of all the wonderful features in Complete OMS.
Click Here to See All OMS Features.
What is the Integrated Task Management System?
We all know that sticky notes and verbal reminds do not cut it in a busy clinic. Simply put, far too many things can fall through the cracks. Therefore, we have built in a system for creating, managing, and tracking To Does. These can be for specific patients or clinic wide. They can also be assigned to specific staff members or made available for everyone. Completed tasks can also be reviewed in the future for full transparency.
What is the Virtual Claims Assistant?
We believe that the entire claims process – from collecting insurance information to selecting the appropriate ICD/CPT/MIPS codes to submitting your claim to the clearinghouse – should quick, easy, and intuitive. CounselEAR assists every step of the way so that anyone on your staff can be a claims expert.
To make managing your clinic as easy as possible, we have created a variety of “widgets” you can select to display on your home page, showing information ranging from Devices on order or out for repair, to Patient Visits from the past week, to a summary of Sales figures for the past month.
CounselEAR Connect
How does CounselEAR Connect speed up report writing?
By using a system of customizable templates, you are able greatly reduce the need for typing. You can rapidly “click” your way to concise, professional looking reports.
Is CounselEAR compatible with Noah?
Yes, CounselEAR Synergy (our Noah module) allows your data to transfer seamlessly between CounselEAR and Noah. CounselEAR Synergy comes at no extra charge and can be easily downloaded from CounselEAR.com.
Will CounselEAR work with my audiometer?
If you use a Noah compatible audiometer, you can use CounselEAR Synergy to rapidly send the audiometric data from Noah to CounselEAR. If you use standalone audiometer, we suggest setting up a laptop/desktop near your audiometer or using a tablet computer. This way, you can enter your audiometric data while you test and import it directly into Noah at your convenience. You are then only seconds away from creating customized counseling summaries, your professional audiologic reports, as well as programming hearing instruments.
Can I fax or email reports directly from CounselEAR?
Both! Once you have completed your Patient and Professional Reports you can quickly email and/or fax directly from CounselEAR with only a couple of clicks. You can upload your signature so that every report is automatically signed before it is sent.
What do you mean by “Templates”?
CounselEAR enables you to create and modify statements to be used in producing Professional, Patient, and Chart Notes reports. So instead of typing every phrase or statement for each report, you can just click and go. All statements can be quickly changed for individual patients without affecting your clinic templates. CounselEAR is pre-populated with templates that can be changed or deleted at any time to meet the needs of your clinic.
Can I create my own templates?
Yes, templates throughout CounselEAR can be customized to your clinic. You can add, edit, or delete templates at any time. In addition, all templates can be modified for individual patients without permanently affecting that template.
Can I use CounselEAR to create reports for specialty testing?
Yes, you can reconfigure the Professional Report layout to fit your individual needs. This is particularly beneficial when creating reports for Tinnitus, Vestibular, CAPD, Electrophysiology, and Hearing Aid evaluations.
Do I have still have to write-out my audiograms?
No, you can speed up your report writing process by putting down your pen and picking up your mouse or tablet computer. Audiometric data entered into CounselEAR can be quickly transferred into Noah – so no need to ever double-enter your audiograms again.
Can I maintain my Physician Referral Database within CounselEAR?
Yes, you can upload and modify your referral database at any time. This information can then be used to create fax cover sheets, cover letters, and medical clearance forms with only a couple of clicks. We are happy to assist with uploading your referral database. Please contact us at
support@CounselEAR.com with questions.
What is so special about the CounselEAR Patient Report?
Imagine being able to provide your patients with colorful, customized counseling summaries in under 30 seconds. Research has shown that verbal counseling alone is ineffective. In fact, patients generally only remember about 25% of your message correctly.* CounselEAR Patient Report is the only system of its kind available today. With the Patient Report you can improve what your patients remember and increase the likelihood that they will follow through with your recommendations.
*
Margolis, R.H. "In One Ear and Out the Other - What Patients Remember." AudiologyOnline.com. 23 Feb. 2004.